FAQ: Red Rocks Mobile Merch
Where do I pick up my order?
At the Red Rocks Trading Post under the Tedeschi Trucks Band SWAMP FAMILY sign. This is located outside the venue. You will need to provide your name and order number for pickup.
When will my order be available for pickup?
All Red Rocks orders will be available for pickup starting at 6PM MT on each show day. All orders MUST be picked up by July 29th at 9PM MT. You will need to provide your name and order number for pickup.
What happens if I can't make it?
If you do not pick up your order by July 29th at 9PM MT, all Red Rocks items in your order will be removed and refunded in full within 5 business days.
How do I find my order number?
You received an order confirmation email at the time of purchase with the order number in the subject line. If you are having trouble finding it, please check your spam folder. If you still cannot locate your order confirmation, please contact firstname.lastname@example.org with your name and email address included in your message.
What if I ordered non-Red Rock items as well?
All Red Rocks items are for pickup only and all other items in your order will be shipped from our eCommerce warehouse to the address you provided at checkout. More information on items shipped from our eCommerce warehouse can be found HERE.